Gracie Abrams Official Store FAQ
Everything you need to know about your order, shipping, and our exclusive collections.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. During peak periods or new collection launches, processing may take up to 10 business days. You will receive a tracking number via email as soon as your package is on its way.
What is your return policy for apparel?
We accept returns on unworn and unwashed items within 30 days of delivery. All original tags must be attached. Please note that certain limited edition items or intimate apparel may be marked as final sale and are ineligible for return.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Please be aware that customs duties and taxes are the responsibility of the recipient.
How do I ensure I choose the right size?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a garment you already own to ensure the perfect fit for our contemporary silhouettes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations. Please double-check your shipping address and item selection before finalizing your purchase.